We have worked with many government, corporate and small to medium-sized clients in Melbourne. Our focus is on innovative technologies to achieve maximum business benefit and future proofing for our clients.

The NTC (National Transport Commission) is a government entity dedicated to improving safety, productivity, environmental outcomes, and regulatory efficiency in land transport across Australia. Over the past three years, NTC has experienced rapid growth, necessitating the implementation of new technologies and ways of working to enhance collaboration and workflow efficiency. The objective of Digital First's engagement was to centralise and simplify the document and records management ecosystems to ensure sustainable compliance and an efficient operational environment.

Digital First was engaged to address the inefficiencies and complexities in the existing document and records management system. The current system, ELO, was outdated and not meeting the organisation's needs for effective document management, leading to issues such as problematic external file sharing and co-authoring, lack of consistent record naming conventions, and difficulties in managing and accessing records.

The SharePoint solution we implemented involved establishing a tailored Target State SharePoint Structure through in depth consultation and technical assessments to centralise and simplify the document and records management ecosystems. This new structure was designed to enhance collaboration and workflow efficiency by providing a modern, user-friendly interface for document sharing, co-authoring, and version control. The migration strategy included consolidating documents and records from the existing ELO system into the new SharePoint environment, ensuring sustainable compliance and an efficient operational environment.

The implementation of the new SharePoint structure and document compliance workflows not only streamlined document and records management but also enhanced collaboration, employee satisfaction and productivity and workflow efficiency.

The Australian Government’s primary authority on radiation protection and nuclear safety. ARPANSA protects the Australian people and the environment from the harmful effects of radiation through understanding risks, best practice regulation, research, policy, services, partnerships and engaging with the community.

ARPANSA were running on a very outdated intranet, users couldn't find anything they were looking for and were frustrated. There were many manual processes employees had to undertake each day and the user experience was poor. In addition, ARPANSA were keen to move their whole org to Teams to create an immersive/employee-centric experience using Teams as the central application.

APRANSA and Digital First worked together to establish a fit for purpose information architecture, which included employees surveys, analysis of usage data and wireframes to test navigation. Once the SharePoint Information Architecture was established we back to design the branding and site pages.

There were several applications within this project and a decision was made to build these utilising the Microsoft Power Platform and Azure DevOps for deployment.

Digital First successfully designed and implemented a pilot for select EPA business units. Using a combination of SharePoint features, the solution was integrated with SharePoint’s document management functionalities and configured with Records365. This resulted in a Public Records Office of Victoria compliant solution, without the need for users to re-upload all files to be kept as records. Further to this, Digital First developed deeper integration between Dynamics CRM 365 and SharePoint to allow for files and documents uploaded by users into Dynamics to be properly automatically classified as records.

Barnardos works with children, young people and families to break the cycle of disadvantage, creating safe, nurturing and stable homes, connected to family and community.

Barnardos performed a detailed analysis across their stakeholders and provided the Digital First team a detailed outline of the requirements for their new SharePoint intranet.

Given the size of Barnardos, with over 800 employees, we decided to create a prototype of the information architecture and present to key stakeholders across the organisation, once this was approved our consultants worked with each business area to ensure that the content and functionality required for the new intranet was setup to meet their needs.

The solution was a web application that allowed Morellofert to create, track and share fertilisation plans with their customers. Morellofert were able to gain a wholistic view of each client and therefore able to understand the history and context for each farm and field. Customers were notified through the web application and received both a reminder text and email with a direct login link. Once logged in, they were able to see their own published nutrition plans and download as an Excel or PDF for easy mobile viewing.